Privacy Policy
1. Introduction
Welcome to Pumadventures. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.pumadventures.com/, use our services, or contact us.
By using our services, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, mailing address.
- Travel Information: Passport details, travel preferences, destination choices, booking details.
- Payment Information: Credit/debit card details or other payment data (processed securely via third-party services).
- Technical Data: IP address, browser type, device type, operating system, and browsing behavior on our website (via cookies or analytics tools).
- Communication Data: Emails, customer support inquiries, or any other communication you send us.
3. How We Use Your Information
We use your information to:
- Process travel bookings and manage your reservations.
- Send confirmations, updates, and travel documentation.
- Provide customer service and respond to your inquiries.
- Improve our website and services.
- Comply with legal and regulatory obligations.
- Send marketing communication, where permitted (you can opt-out at any time).
4. Sharing Your Information
We may share your information with:
- Travel service providers (e.g., airlines, hotels, tour operators) for booking purposes.
- Payment processors and financial institutions for secure transactions.
- IT service providers and analytics partners to improve website performance.
- Government authorities when required by law (e.g., for visa or immigration processing).
- Third parties with your consent when relevant.
We do not sell your personal data
5. International Data Transfer
As part of our travel services, your data may be shared with providers and authorities outside your country of residence. We take steps to ensure adequate safeguards.
6. Data Security
We implement appropriate security measures to protect your personal data from unauthorized access, use, or disclosure. However, please note that no electronic transmission or storage system is 100% secure.
7. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data.
- Object to or restrict the processing of your data.
- Withdraw consent (where processing is based on consent).
- Lodge a complaint with a data protection authority.
To exercise any of these rights, please contact us at travel@pumadventures.com
8. Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
9. Retention of Data
We retain personal data only as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting obligations.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing them with any personal data.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website with a new effective date.
12. Governing Law
This Private Policy is governed by the laws of Peru. If you are located outside Peru, please note that your data may be processed under Peruvian law.
13. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
Pumadventures
Sector Querapata Nro. S/N C.C. Yanacona Cusco – Urubamba – Chinchero
+51 987 555 135
travel@pumadventures.com
https://www.pumadventures.com/