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Privacy Policy

Privacy Policy

1. Introduction

Welcome to Pumadventures. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.pumadventures.com/, use our services, or contact us.

By using our services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, mailing address.
  • Travel Information: Passport details, travel preferences, destination choices, booking details.
  • Payment Information: Credit/debit card details or other payment data (processed securely via third-party services).
  • Technical Data: IP address, browser type, device type, operating system, and browsing behavior on our website (via cookies or analytics tools).
  • Communication Data: Emails, customer support inquiries, or any other communication you send us.

3. How We Use Your Information

We use your information to:

  • Process travel bookings and manage your reservations.
  • Send confirmations, updates, and travel documentation.
  • Provide customer service and respond to your inquiries.
  • Improve our website and services.
  • Comply with legal and regulatory obligations.
  • Send marketing communication, where permitted (you can opt-out at any time).

4. Sharing Your Information

We may share your information with:

  • Travel service providers (e.g., airlines, hotels, tour operators) for booking purposes.
  • Payment processors and financial institutions for secure transactions.
  • IT service providers and analytics partners to improve website performance.
  • Government authorities when required by law (e.g., for visa or immigration processing).
  • Third parties with your consent when relevant.

We do not sell your personal data

5. International Data Transfer

As part of our travel services, your data may be shared with providers and authorities outside your country of residence. We take steps to ensure adequate safeguards.

6. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, use, or disclosure. However, please note that no electronic transmission or storage system is 100% secure.

7. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data.
  • Object to or restrict the processing of your data.
  • Withdraw consent (where processing is based on consent).
  • Lodge a complaint with a data protection authority.

To exercise any of these rights, please contact us at travel@pumadventures.com

8. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

9. Retention of Data

We retain personal data only as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting obligations.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing them with any personal data.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website with a new effective date.

12. Governing Law

This Private Policy is governed by the laws of Peru. If you are located outside Peru, please note that your data may be processed under Peruvian law.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

Pumadventures

Sector Querapata Nro. S/N C.C. Yanacona Cusco – Urubamba – Chinchero
+51 987 555 135
travel@pumadventures.com
https://www.pumadventures.com/

Reviews from our travelers

Trusted by Thousands of Happy Travelers

At Pumadventures, our focus is on creating great travel experiences, and our travelers’ recommendations reflect the care we put into every journey.

★★★★★
5.0
out of 5 - 100 reviews
Reviews on Tripadvisor
More Than a Tour

“The tour guides made this trip! There was far more to this adventure than the sites, though the sites were powerful. Along with Puma, Rebi and Neliba shared their experiences and led ceremonies snd rituals from the heart. The energies were often palpable. The accommodations were exceptional. Some participants had the energy to find time to enjoy the evenings in social gatherings. If you are highly affected by the energies and experiences you may wish to spend time assimilating.”

John C. Sep 2025
Life Changing

“Last year through Sacred Journeys, we met Puma and his family of medicine teachers. Since then we've been studying with his school and decided to go back this fall. We arranged our own tour with two of our good friend (they had an Andean wedding).The love, the intention, the teachings are incredible. I can't recommend strongly enough going on a trip with Puma Adventures. Life-changing!”

Rodney B Oct 2025
Puma Adventures

“Returning home after my incredible tour of Peru with Puma Adventures, my first thought was that I’d do it all over again! The itinerary was beautifully planned — a perfect blend of history, culture, and spiritual experiences. Our guides were passionate, knowledgeable, and truly brought Peru’s rich heritage to life. Everything ran smoothly and at a pace that let me take it all in. Thanks to Puma Adventures, I experienced Peru in a way I’ll never forget!”

Wynne R. Oct 2025
Exceeded our expectations in every way!

“Our trip with PumaAdventures exceeded our expectations in every way. Puma and his excellent team took us on an amazing journey of ancestral knowledge, sacred sites, local customs, and spiritual guidance, in a deep and meaningful way that we would have never accomplished on our own. He and his team are professional, organized, and efficient, but also kind, compassionate, generous, openhearted and living lives of teaching and service. This trip was an extraordinary journey - mentally, physically, and spiritually. We cannot recommend it highly enough. Do it for yourself!”

Lynn F. Oct 2025
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Reviews on Trustpilot
Pumadventures adds a personal touch and truly tends to its guests in every way.

“This was my second trip to visit Peru with Pumadventures and I highly recommend this fantastic group of people. The travel adventure is a perfect mix of experiencing the magical sites Peru has to offer, the guides are very knowledgeable, and each daily excursion offers exquisite and authentic shopping (supporting small business), as well as glorious meals. Shaman Puma and his family also offer a humbling and truly touching insight into their traditions and how to live in ceremony every day. This trip and visit to Peru will change your life!”

Melanie. Nov 3, 2025
A truly magical journey with Puma and…

“A truly magical journey with Puma and his family, full of ancient wisdom love and generosity. All the trips we took were thoughtfully organized and Alfredo and Magadaly were shared their vast knowledge of their lineage with love. I also felt extremely supported and held during our plant ceremonies! Gracias for an amazing wonderful experience! Hasta pronto! Elba”

Elba HeviayVaca. Aug 20, 2025
Being in the presence of Puma Fredy's awesomeness!

“Being in the presence of Puma Fredy's love and wisdom was the most important thing to me. Also being in the sacred land of Peru, sitting with medicine, meeting the other healers such as Mama Irene and don Sebastian. Listening to the music of Tito de la Rosa. Being with the amazing Shift Network team that include the guides Odon, Nelida and Rebelino, etc. Listening to Ali Maya, Lindsay Wise, Dr. Dan and Dr. Chris. All of this was one of the most beautiful experiences of my life! Also meeting the other like-minded participants who I've made relationships with. And last but not least, learning about myself!!”

Steve A Dec 22, 2022
Outstanding!!! Pumadventures is the most professional…

“Pumadventures is the most professional tour operating business I’ve ever experienced. Around 100 peoples needs needed to be met and they went above and beyond to look after our needs. They had enough guides to lead smaller groups and these guides were very knowledgeable especially Odon, the leader of my small group. PA is a really close family group and they all made us feel welcomed, safe and they really looked after our well being.”

June Stetar. Dec 23, 2022
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Reviews on Google

“We did a fantastic private day tour with Pumaadventure. We choose the Sacred Valley Tour and had Nelida as tourguide and Jimmy as driver. We had an absolute amazing day together. This tour operador does an great job and we would recommend it to the fullest.”

A.R. Kuhn March 15, 2024

“Pure care, beauty, kindness, thoughtfulness & the most spectacular settings. I am infinitely grateful for the Pumadventures crew! ❤❤❤”

Darci Faulkner April 2, 2024

“Wonderful place for brunch with friends. Great service with live piano.”

Kevin Wayne May 12, 2024
View More on Google